The global HEOR function of a Top 5 healthcare company was experiencing both increasing demand for HEOR outputs and a corporate drive to manage down costs.
The client wished to select an outsourcing service provider to:
Established a dedicated team, initially of 3 headcount all experienced in HEOR to deliver high quality HEOR outputs.
Operating using the proven Kinapse blended model with deep expertise onshore to provide direction and quality assurance, while the bulk of effort was staffed from the Kinapse offshore delivery Centre in Gurgaon.
Activities and deliverables include literature reviews, communications materials (e.g. for Health Economic models) and global value dossiers covering topics such as Disease Overview, Epidemiology, Current Treatment, Burden of Disease and Unmet Medical Needs.
Resource-intensive, routine tasks, such as literature reviews and dossier writing executed by well-trained people with a strong customer service ethic, leveraging labour cost arbitrage.
Expertise and quality assurance from the global Kinapse Market Access team.
Client able to concentrate their own expensive staff on the most strategic and value-adding activities while avoiding backlogs of work.